Supervisor of Single Moms Program

Miami, FL

The program supervisor is responsible for the day to day onsite management of the program clients, ensuring their adherence to program rules and expectations, assisting in meeting their specific needs whether through direct provision of services or through referral to community resources. The ability to exercise independent judgment is critical as the position requires making on the spot decisions and taking actions as a representative of the organization.

Some Essential Duties and Functions are:

  • Work cooperatively with Supervisors and Team members to coordinate intake decisions for suitability at the Single Moms Program
  • Process phone inquiries and make appropriate referrals.
  • Conduct client orientation and complete client admissions paperwork and documentation.
  • Manage household, i.e., ensuring program guidelines are followed, schedules are implemented, household needs met, manage cottage budget within guidelines with accompanying paperwork, and safety procedures followed and documented.
  • Develop plans of service, money management plan, life skills evaluations and maintain client files.
  • Provide for special needs of client families as prescribed by plan of service.
  • Facilitate/teach classes in various topics including Parenting, Money Management, Job Skills, Health Issues and other topics encouraging personal and spiritual growth.
  • Lead/participate in weekly team meetings, case conferences, individual meetings with supervisor, and general staff meetings.
  • Schedule regular treatment team meetings for each cottage using proper forms for documentation of each client’s progress.
  • Assess client progress and discuss all discharge plan decisions with Executive Director.
  • Develop a plan for follow up with discharged clients to include a minimum of thirty (30), sixty (60), ninety (90) day, six (6) month and one (1) year of contact.
  • Assure quality in the provision of all services.
  • Report any non-compliance issues with agency policies or expectations regarding facilities, programs and personnel to the Executive Director/Vice President of Programs.
  • Consult with Executive Director on any issues or problems arising during the course of service.
  • Submit accurate and timely scheduled reports, forms and entries into database.
  • When requested host volunteers, tour groups and visitors and give presentations to churches, civic groups, etc.
  • Represent the Agency at various profession or community organizations as requested.
  • Assist in departmental training programs
  • Participate in training opportunities to stay abreast of innovative ideas and tools available in the field.
  • Maintain flexible schedule to be available to meet with clients in evenings or weekends when necessary

Education and Experience Requirements

  • Be at least twenty-one (21) years of age.
  • Bachelor’s degree in Social Work or an equivalent degree in the Human Services field. Advanced education from an accredited university preferred.
  • Two years of professionally related experience in a Social Work setting is required.
  • Has and will maintain a current driver’s license with a satisfactory driving record (6 points or less).

Employee Benefits:

  • $1000 sign-on bonus ($250 upon completion of new hire Relias Trainings, $250 upon successful completion of probation period, $500 at 1 year anniversary)
  • 403b
  • Insurance (Dental, Medical and Vision)
  • Paid Days Off
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